Want to know whether local pickups are available, what donations are allowed, or more about Goodwill operations? Find the answers to these questions and more in our Frequently Asked Questions.

Goodwill Industries International is the membership organization comprised of all locally-based Goodwill Industries organizations. In many cases, if you have a comment, question or complaint about a personal experience, the appropriate person to contact is at your local Goodwill. Every Goodwill has its own chief executive officer and board of directors who make policy decisions affecting how the Goodwill operates its services, stores, donations and other businesses. Please use our Goodwill Locator to contact these leaders in your area.

If you have questions or a comment about Goodwill Industries in general, its national and international services, or how Goodwill Industries International works with the Goodwill in your community, we would love to hear from you. Contact info may be found by selecting the link at the left. We value your comments, and will make every effort to ensure a prompt reply.

To find out more about shopping and donating at your local Goodwill, visit the Goodwill Locator.

Goodwill Industries International 15810 Indianola Drive Rockville, MD 20855
Phone: (800) 741-0186

contactus@goodwill.org
Phone: +1 (301) 530 6500